If your device is connected to a computer with ZKTime 5.0 software installed, you can reset the password through the application. This method works best when the device and computer are on the same local network. The steps include:

Connect your laptop directly to the device using an Ethernet cable or connect to the same local network subnet.

: Open a third-party ZKTeco Master Password generator tool on a computer.

The administrative software allows you to clear device administrators remotely over the network. 3. Official ZKudisk / USB Flash Drive Reset

Input the generated by the tool to enter the menu and clear the admin privileges. 2. Manual Formula (If no tool is available)

When the device is connected to a computer via a network, ZKTeco’s official management software can be used to reset the administrator password. This method applies to scenarios where the device is already added to the software but the password has been lost.

Restart the device by unplugging the power cable and plugging it back in.